Privacy Policy

§ 1 Information about the collection of personal data

(1) Below, we provide information on the collection of personal information when our website is used. Personal data is all the data that personally refers to you, as for example, name, address, email addresses, user behaviour.
(2) Responsible for this according to Art. 4 para. 7 of the EU General Data Protection Regulation (GDPR) is

Bohle Glass Equipment (Pty) Ltd.
Units 2 & 3, Graphite Industrial Park
Cnr. Fabriek & Commercial Streets
Strijdom Park
2125 Gauteng
T: +27 11 792-6430
F: +27 11 793-5634

(3) When you contact us by email or via a contact form, the data you provide (your email address, and, if applicable, your name and your telephone number) will be stored by us in order to answer your questions. We will delete the data collected in this context after storage is no longer required by law, or otherwise limit its further processing if we are required by law to continue archiving it.
(4) If we use contracted service providers for individual functions related to Bohle’s business of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes. In doing so, we will also specify the defined criteria for the storage period.

§ 2 Your rights

(1) You have the following rights towards us regarding your personal data:
- Right to information,
- Right to correction or deletion,
- Right to objection of processing,
- Right to limitation of processing,
- Right to data portability.

(2) You also have the right to lodge a complaint to a data protection supervisory authority concerning the processing of your personal data by us.

§ 3 Collection of personal data when visiting our website

(1) If you use the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you, and to guarantee stability and security  (the legal basis is Art. 6 para. 1 s. 1 lit. f) of the GDPR):

- IP address
- Date and time of the request
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status/HTTP status code
- Amount of data transferred in each case
- Website from which the request comes
- Browser
- Operating system and its interface
- Language and version of the browser software.

(2) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk in association with the browser you are using, and by which the body which sets the cookie (in this case, us), transmits certain information. Cookies cannot run programs or transfer viruses to your computer. They serve to make our site more user-friendly and effective.
(3) Use of cookies:
a) This website uses the following types of cookies, the scope and functionality of which are explained below
- Transient cookies (see b)
- Persistent cookies (see c).
b) Transient cookies are deleted automatically when you close your browser. These include session cookies in particular. These store a session ID which assigns the various requests made by your browser during the joint session. This allows your computer to be recognised when you return to the website. The session cookies are deleted when you log out or close your browser.
c) Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete the cookies in your browser's security settings at any time.
d) You can configure your browser settings as you desire and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all functions of this website.

§ 4 Further features and offers on our website

(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. For this purpose, you must provide further personal data which we use to provide the respective service and to which the aforementioned data processing principles apply.
(2) In some cases, we will use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked.
(3) Furthermore, we may disclose your personal data to third parties if we offer promotions, competitions, contracts or similar services together with partners. For more information on this, please provide your personal data or see the description of the offer below.
(4) If our service providers or partners are located in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.

§ 5 Objection to or revocation of your consent for the processing of your data

(1) If you have given your consent to the processing of your data, you may revoke this at any time. Any such revocation will affect our ability to process your personal data after you have already given it to us.
(2) Insofar as we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if processing is not necessary, in particular, to fulfil a contract with you, which is described by us in the following description of the functions. When exercising such an objection, we will ask you to explain the reasons why we should not process your personal data as we have done. In the event of a justified objection by you, we will examine the situation and either stop or adjust data processing or point out to you our compelling reasons worthy of protection, on the basis of which we will continue processing.
(3) You may, of course, object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us about your objection to advertising via the following contact data:

Bohle Glass Equipment (Pty) Ltd.
Units 2 & 3, Graphite Industrial Park
Cnr. Fabriek & Commercial Streets
Strijdom Park
2125 Gauteng
T: +27 11 792-6430
F: +27 11 793-5634

§ 6 Use of our webshop

(1) If you wish to place an order on our website, you will need to provide us with your personal data for the conclusion of the contract, which we will need to process your order. The information required for the processing of the contracts is marked separately; any further information is voluntary. We use the data you have provided solely to process your order. For this, we can forward your payment details to our bank. The legal basis for this is Art. 6 para. 1 s. 1 lit. b) of the GDPR. You can create a customer account voluntarily through which we can store your data for further purchases. When you create an account under "My account", the data you have provided will be stored revocably.
We may also process the data you provide in order to inform you of other interesting products from our own portfolio or to send you emails containing technical information.
(2) We are obliged by commercial and tax regulations to store your address, payment, and order data for a period of ten years. However, after two years we will limit processing, i.e. your data will only be used to comply with legal obligations.
(4) In order to prevent unauthorised access to your personal data by third parties, in particular, financial data, the ordering process is encrypted using TLS technology.

§ 7 Newsletter

(1) With your consent, you can subscribe to our newsletter, through which we will inform you about our current offers which may be of interest.
(2) To register for our newsletter, we use the so-called double opt-in procedure. This means that after you have registered, we will send you an email to the specified email address, where we will ask you to confirm that you would like the newsletter to be sent. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your used IP addresses and the time of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.
(3) The only required information for sending the newsletter is your email address. The indication of further, separately marked data is voluntary, and is used to be able to address you personally. After your confirmation, we will save your email address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 s. 1 lit. a) of the GDPR.
(4) You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter email, or by sending an email to You can object to this tracking at any time by clicking on the separate link provided in each email or by informing us via other means of contact. The information is stored for as long as you have subscribed to the newsletter. After a cancellation, we store the data for purely statistical reasons and anonymously.

§ 8 Google Analytics

(1) This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files that are stored on your computer, and which help analyse your use of the website. As a rule, the cookie-generated data regarding your use of this website will be forwarded to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other states that are contracting parties to the agreement in the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, for compiling reports on website activity, and for providing other services regarding website activity and internet usage to the website operator.
(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
(3) You can prevent cookies from being stored by selecting the appropriate settings in your browser; however, we wish to point out that by doing so, you may not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (including your IP address) from being passed on to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link : Alternatively, you can use the following link to disable Google Analytics. This method sets an opt-out cookie that prevents the future collection of your data when visiting this website.
(4) This website uses Google Analytics with the extension "_anonymizeIp()". As a result, IP addresses are further processed in truncated form, so that reference to individuals can be ruled out. If the data collected about you is personally identifiable, it will be blocked immediately and the personal data deleted as soon as possible.
(5) We use Google Analytics to analyse and regularly improve the use of our website. Using the statistics gained, we can improve our offer and make it more interesting for you as a user. Google has submitted to the EU-US Privacy Shield,, for exceptional cases in which personal data is transferred to the USA. The legal basis for the use of Google Analytics is Art. 6 para. 1 s. 1 lit. f) of the GDPR.
(6) Third party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions:, Overview of data protection:, as well as the data protection declaration:

§ 9 Social media

(1) We currently use the following social media platforms: Facebook and YouTube. In doing so, we use a two-click solution. This means that if you visit our site, initially no personal data will be passed on to the provider. You can recognise the provider of the platform by the logo. We offer you the possibility of getting to the site of the provider via the button on our site. The providers receive information that you have accessed the corresponding website of our online offer only if you click on the field and thereby call it up. In addition, the data mentioned under § 3 of this declaration will be transmitted. In the cases of Facebook and YouTube, the IP address will be anonymised immediately after collection, according to the respective provider in Germany. By calling up the Facebook or YouTube company pages, personal data will be transferred from you to the provider and saved there (at US providers in the USA). Since the provider collects data mainly via cookies, we recommend that you delete all cookies before clicking on the greyed-out box using your browser's security settings.
(2) We have no influence on the data collected and data processing operations, nor are we aware of the full extent of data collection, the purposes of processing, the storage periods. We also have no information on the deletion of data collected by the plug-in provider.
(3) The providers store the collected data about you as user profiles and use these for the purposes of advertising, market research and/or demand-oriented design of their websites. Such evaluation is carried out (also for users who are not logged in) to display customised advertising and to inform other users of the social networks about activities on our website. You have a right to object to the creation of these user profiles. You must contact the respective provider to exercise this right. Through the offer of the providers, we offer you the possibility of interacting with social networks and other users, so that we can improve our offer and make it more interesting for you as a user. Legal basis for the use is Art. 6 para. 1 s. 1 lit. f) of the GDPR.
(4) The data will be passed on regardless of whether you have an account with the providers and are logged in there. If you are logged in with the provider, your data collected with us will be directly assigned to your existing account with the provider. When pressing the button and linking the page, for example, the provider also stores this information in your user account and communicates this to your contacts in public. We recommend that you log out regularly after using a social network, especially before activating the button, as, in this way, you can avoid being assigned to your profile with the providers.
(5) For more information on the purpose and extent of data collection and its processing by the providers, please refer to the privacy statements of these providers given below. Here, you will also find further information on your relevant rights and settings options for protecting your privacy.    
(6) Addresses of the respective providers and URL with their data protection information:
a) Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA;; further information on data collection:, and Facebook has submitted to the EU-US privacy shield,
b) Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. For more information on the purpose and scope of data collection and processing by YouTube, please refer to the privacy policy. There, you will also find further information on your rights and settings options for protecting your privacy: Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield,

§ 10 Data security

We use the most common SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. Usually, this is a 256 bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. Whether a single page of our website is transmitted in encrypted form is indicated by the closed display of the key or lock symbol in the lower status bar of your browser. We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously updated according to technological developments.

§ 11 Up-to-dateness and amendment of this privacy policy

This privacy policy is currently valid and was last updated in May 2018. It may be necessary to change this privacy policy as a result of the further development of our website and offers thereof, or due to changes in legal or official requirements. You can access and print out the current privacy policy at any time via the website



Information obligation as per Article 13 of the General Data Protection Regulation (GDPR)

In the following, we will inform you about the collection of our business partners´ personal data. Personal data include all data which can be personally attributed to you, e.g. name, address, e-mail address, phone numbers.

Legal grounds and purposes

The collection and processing of your personal data is required for business transactions for the purposes of contract initiation, contract implementation and accounting, as well as for using our services. Your data are therefore processed for the purposes of contract performance and execution of pre-contractual measures as per Art. 6 para. 1 lit. b GDPR, and for compliance with the legal obligations as per Art. 6 para. 1 lit. c GDPR. In addition, the data are also used for improving our offers and services due to our legitimate interest in the performance of market research activities. This processing of your data takes place on the basis of Art. 6 para. 1 lit. f GDPR. Upon request, the data are also processed for the purpose of sending you information. The processing of data then takes place on the basis of your consent to direct advertising as per Art. 6 lit. 1 lit. a GDPR. In addition, a credit assessment can be conducted on the basis of § 31 BDSG (new) (new German Federal Data Protection Act). We make use of the services of credit agencies or other third parties for these assessments, and your data are forwarded to them or requested by them for this purpose. The collection, processing and use of data for this purpose takes place on grounds of a legitimate interest as per Art. 6 para. 1 lit. f GDPR. The legitimate interest consists of the collection of data for the purposes of payment handling, admissibility assessment of payment methods and avoidance of payment defaults.


The responsible as per Art. 4 para. 7 EU General Data Protection Regulation (GDPR) is

Bohle Glass Equipment (Pty) Ltd.
Units 2 & 3, Graphite Industrial Park
Cnr. Fabriek & Commercial Streets
Strijdom Park
2125 Gauteng
T: +27 11 792-6430
F: +27 11 793-5634

Duration of data processing

Personal data are deleted if the contractual relationship comes to an end, all mutual claims have been satisfied and no other legally required retention periods or legal grounds of justification for saving the data exist. They include, among others, also required retention periods taken from the German Commercial Code (HGB). That is, the data are deleted at the latest upon expiry of the legally required retention periods, usually 10 years after contract termination.

Data and data categories

The following data are processed:

  • Data related to your person (last name, first name, title, form of address, sex, date of birth)
  • Address
  • Contact data (phone, e-mail address)
  • Payment data (bank account)
  • Credentials, if applicable 
  • Correspondence data (correspondence)

Categories of recipients

Those departments within the company are granted access to personal data which is needed by them for the fulfilment of the above-mentioned purposes. This also applies to external service providers and vicarious agents, e.g. providers of print, IT, market data analyses and accounts receivable management services. We have concluded corresponding contract data processing agreements with these service providers as per Art. 28 GDPR. In addition, credit agencies receive personal data. Investigating authorities can also be the recipients of personal data, if the respective statutory requirements are met.

Your rights as data subject

Right of access: You are entitled upon request to be granted access to the personal data concerning you and which are processed by us within the scope of Art. 15 GDPR. For this purpose, you can file a request by ordinary mail or e-mail to the addresses indicated above.

Right to rectification of incorrect data: You are entitled to demand the immediate rectification of personal data concerning you if these data are incorrect. For this purpose, please get in touch with the contact addresses indicated above.

Right to erasure: Under the conditions described in Art. 17 GDPR, you are entitled to demand the erasure of personal data concerning you. These conditions in particular provide a right to erasure, if the personal data are no longer required for the purposes they were collected or in any other way processed for, and in cases of unlawful processing; if a contradiction or erasure obligation exist as per European Union law or the law of a Member State which we are subject to at the time of data processing. Please get in touch with the contact addresses indicated above to exercise your right to erasure.

Right to limitation of processing: You are entitled to demand the limitation of processing in line with Art. 18 GDPR. This right exists in particular, if the accuracy of personal data is disputed between the user and us and for the duration of the corresponding accuracy check, and in case that the user who is entitled to the right to erasure demands a limited processing instead of erasure; in addition, in case the data are no longer required for the purposes pursued by us, however still required by the user for asserting, exercising or defending legal claims, and as long as the successful exercise of a contradiction between us and the user is still disputed. Please get in touch with the contact addresses indicated above to exercise your right to limitation of processing.

Right to data portability: You are entitled to receive the personal data concerning you and which you have provided to us in a clearly structured, conventional, machine-readable format in line with Art. 20 GDPR. Please get in touch with the contact addresses indicated above to exercise your right to data portability.


In addition, you are entitled to address complaints to the responsible supervisory authority.

Right to object

You are entitled to enter an objection at all times, on grounds relating to your particular situation, against the processing of personal data concerning you conducted on the basis of Art. 6 para. 1 lit. e) or f), as per Art. 21 GDPR. This also includes the right to object against processing for advertising and market research purposes. We will cease the processing of your personal data, unless we can demonstrate compelling and legitimate reasons for such processing which outweigh your interests, rights and freedoms, or if the processing serves for asserting, exercising or defending legal claims.

Changes to this data protection information

New technologies and changing statutory requirements may require changing this data protection information. You will find the corresponding up-to-date version of this information at

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